The Great Buffalo Trading Post's customer service goal is simple: We are committed to providing our customers total satisfaction. Orders are usually shipped within 3 working days of order placement; often they are shipped faster. Additional delivery time is required for shipment delivery service. Products can be returned in original condition for refund. Shipping charges are non-refundable. Please email firstname.lastname@example.org prior to return of product.
If you have a problem with an order or a question, contact us at email@example.com. Please feel free to drop us a line to share your thoughts on the site, all comments welcomed.
We take every precaution to protect our customers' information. We have contracted with PayPal, the world leader in secure online transactions, to process your purchases. You receive the benefits of world class security and privacy along with the option to use your own credit card. When you send sensitive information (such as your credit card number) to us via our order form, that information is encrypted and protected with SSL, the current industry standard protocol.
We are committed to protecting your privacy. We will not sell nor disclose any information that identifies you to a third party without your prior approval.